Diversity Management and Competition in Healthcare

It is wrong to think that competition between medical personnel within one hospital is the impact of current trends in health care. Doctors, as specialists, will always have their own opinion about a particular problem or treatment process of patients. If two professionals are involved in the treatment of one patient, we are likely to get a conflict of knowledge. In this paper, I will analyze how the diversification of medical staff will help to achieve a competitive advantage in a hospital and what can be done to achieve that.

The modern healthcare system implies that every doctor has his or her rating. When a patient faces a problem, for example, oncological disease, he or she usually does not turn to the first person he or she meets but will choose the one who has proven to be the most effective and therefore has a high rating. This competitive system contributes to the professional and personal growth of medical personnel (Noe, 2010). I am convinced that the government must go further and create an entire national rating system that allows comparing not individual doctors, but whole hospitals and clinics.

In my experience, group solutions are more effective than individual solutions, especially when it concerns doctors. You can imagine a situation where a patient comes to a doctor for a consultation, but instead gets to meet a group of doctors. Of course, a group verdict will be more objective, as it will cover several points of view at once (Noe, 2010). Moreover, managing diversity among professionals avoids sexism and racism. Health care staff should not be selected because of race and gender, but because of their professional qualities.

Some hospitals do not provide their patients with choices, and they face subjectivity and incompetence in the decisions made by doctors. According to Noe (2010), managers should strive to create diversity among human resources (p. 407). To achieve this goal, hospitals hire several highly qualified professionals and organize collegial discussions to establish diagnoses. The practice of group medical consultations can also be considered adequate so that the patient can learn about his or her problem from different perspectives. Moreover, a law has to be created, requiring clinics to conduct classes among graduate students. This practice will bring a fresh perspective on treatment processes and eliminate some of the attitudes of the past in the minds of older doctors.

Reference

Noe, R. A. (2010). Employee training and development (5th ed.). Columbus, OH: McGraw-Hill Irwin.