Plan-Do-Study-Act Approach in Healthcare Settings

Utilizing the Plan-Do-Study-Act (PDSA) approach to bettering healthcare environments may be possible within any surroundings. An essential part is sustaining its continuity by not stopping at a single rotation through the four steps and preparing for long-run revisions and innovations (DemingInstitute, 2012). As such, highlighting a potential PDSA process improvement within my healthcare setting requires the preparation of a draft that goes beyond the immediate procedure.

Potential Process Improvement

My current workplace suffers from a lack of leadership and teamwork. A team-based approach is more than knowing “the responsibilities of people in a clinical department,” and instead allows professionals to be interdependent (Institute of Medicine Committee on Quality of Health Care in America, 2001, p. 210). As such, a plan to create leadership positions by preparing a team-based framework and studying its effectiveness for half a year could be a viable PDSA plan (“PDSA directions and examples,” 2015; Porter, 2012). Further adjustments, such as the creation of bigger or smaller teams, depending on the achieved results.


Assigning professionals with competent leadership could allow heightening the already existing levels of care. Little or no management may be indicative of the existence of a varied approach to the same medical situation (Kohn, Corrigan, & Donaldson, 2000). From my observations, a lack of management creates widely differing standards of care, for example, when two professionals in my work setting had interpreted the same rule differently, resulting in a varying healthcare experience.


My PDSA plan proposes to increase the number of leadership positions within my healthcare setting. It centers on creating a supportive working environment and assessing the way staff and clients perceive a team-based approach for the duration of half a year. Based on how staff and clients apperceive the process’s effect, it can be continued by creating teams that are more specialized or more diverse.


DemingInstitute. (2012). Deming institute PDSA [Video file]. Web.

Institute of Medicine Committee on Quality of Health Care in America. (2001). Crossing the quality chasm: A new health system for the 21st century. Washington, DC: National Academies Press.

Kohn, L. T., Corrigan, J. M., & Donaldson, M. S. (Eds.). (2000). To err is human: Building a safer health system. Washington, DC: National Academies Press.

Plan-do-study-act (PDSA) directions and examples. (2015). Web.

Porter, R. (2012). PDSA [Video file]. Web.