Care Managers and Their Role in Healthcare

Subject: Public Health
Pages: 2
Words: 609
Reading time:
3 min
Study level: Master


Healthcare discussions usually touch on such personnel as doctors, nurses and pharmacists. However, one group of people is not commonly acknowledged in them. It is important to note the crucial role care managers play in hospitals, clinics, hospices and other medical facilities. They are in charge of creating an environment that guarantees proper healthcare for the patients and profit for the medical facilities where they work. The following discussion will touch on their role and importance in the healthcare system.

Care Managers and Their Role in the Future of the Healthcare System

There are different kinds of healthcare managers; hence, their responsibilities depend on their titles and the aims of the facilities where they work. It is important to mention that this job requires seven valuable competencies: transition or change, communication, professionalism, evidence, healthcare skill, operational and general healthcare (Abdullah et al., 2021). Those skills, in spite of not considering how healthcare managers perform their administrative functions, play a significant role not only in the future of the facilities they work in, but the healthcare system as well.

The near future will set a large number of important responsibilities for care managers and administrators. They will need to learn how to integrate ways of building management and business skills and approaches for altering the efficiency of management in accordance with the goals of the enterprise (Abdullah et al., 2021) That way, they will be able to improve the seven required skills mentioned before and add new competencies (the execution of administrative functions) that most of them currently lack due to the imperfections of the current educational system for such workers.

Cost-Effective Care Is Quality Care

In order to determine cost-effectiveness, one medical intervention needs to be compared to another by considering the price of gaining a health outcome unit, i.e. prevention of death or gaining extra years. Currently, healthcare facilities, specifically, hospitals, included a patient-oriented strategy, demanding its employees to meet moral and ethical expectations and include modern expertise and preparation (Abdullah et al., 2021). That is exactly why the concepts of cost-effective and quality care are included and play a significant role in healthcare.

With the current trends in this field in mind, it is clear that the improvement of a patient’s quality of life plays an important role for everyone in healthcare institutions. The overlap between cost-effective and quality care is caused by the update in the training and instruction of healthcare programs (Abdullah et al., 2021). That way, casualties and deteriorated quality of life caused by medical errors may eventually become less and less likely.

Unfortunately, there are also some issues related to care managers and the improvement of their skills and qualifications. As mentioned earlier, their execution of administrative functions is missing in their education. Moreover, they are not to be seen as a “challenge in the conventional political management and management strategy at all stages” (Abdullah et al., 2021). However, care managers’ ways of pursuing their qualifications should be performed in an inclusive context. That is why the systematic approach to healthcare has been replaced by a patient-oriented one, thus affecting the education and working process of care managers.


In conclusion, the patient-oriented approach to healthcare has changed the working process and education of care managers. That way, they are expected to consider their administrative functions, so that their institutions could improve the quality of a patient’s life. The cause of the merging of quality care and cost effective care is caused by the aforementioned patient-oriented approach, thus expanding a patient’s life and preventing any possible medical errors. These factors are why the systematic approach to healthcare and management has been abolished.


Abdullah, M. F., Bakar, A. Y. A., Pilus, A. M., Razak, M. R. A., & Nazaruddin, M. N. (2021). Healthcare provider competencies: A systematic literature review. International Journal of Academic Research in Business and Social Sciences, 11 (2), 741-756.